Accomplishing successful change requires people to work together, to communicate, to create knowledge, to learn, and to lead. In short, it requires what we call "people skills", skills such as effective meetings, project management, presentations, consensus building and conflict generation. These skills may seem like common sense, but are lacked by many managers and employees. This can stop a project dead in its tracks.
Off-site or classroom training does, at best, a lack-luster job of creating these needed skills. First-line employees and supervisors have training by mandate, middle managers (where it is critically needed) successfully avoid it.
At Williams Alliance International, we take a different approach. We work to develop these skills as they are needed to carry out strategic change projects (Campaigns). We deliver most people skills training on a "just in time" basis, where and when they are needed. Campaigns (see  )offer opportunities to recognize weak points and then to apply training and coaching in real situations where the skills (and the results) are needed, not in artificial or vacation-like environments. Learning and development, along with strategic change results, are optimized.
Our Alliance includes consulting and training affiliates that have expertise in people skills for senior and middle mangers, supervisors through first line employees. We customize the services to meet client needs through both front-end assessments as well as by filling the needs as they are uncovered during Campaigns.
We offer consulting, coaching and training for senior and middle management:
- leadership skills
- consensus building
- team working skills
- presentation skills and resolution building
- meeting organization and facilitation skill
- project management
- conflict resolution
for first line managers and employees
- team working skills
- meeting organization and facilitation skills
- conflict resolution
- consensus building
- project organization
- information gathering and consolidation
- presentation skills
Additional areas can be covered as needs develop. |